Exists any kind of means to get a reimbursement for a video game purchased from Steam?

Is it feasible?

If it is, do I need to have had some type of technological trouble or can I get a reimbursement even if I really did not like it?

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2019-05-04 22:58:38
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Answers: 4

Steam is called a "Service" in thier permit arrangement etc They wish this will certainly permit them to stay clear of most on-line customer regulations in several nations that unconditionally mention that you are permitted a reimbursement in case that a video game does not function.

If you have a technological trouble with a video game, you can attempt to get a reimbursement, yet I have actually never ever attempted it.

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2019-05-31 06:28:44
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Steam might reimburse a whole order if you submit a ticket on their technology assistance website. Keep in mind, nonetheless, they might need you to have an excellent factor.

The one-time I intended to terminate an order (when I acquired all 3 Borderlands developments and also after that figured out 2 of them include SecuROM), I decided not to terminate mine, due to the fact that technology assistance educated me they would certainly need to reimburse the whole order, and also I had actually acquired some eventually sale things on the very same order.

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2019-05-17 17:13:05
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Doesn't resemble it. From the Steam wiki :

As with the majority of software, we will certainly not supply reimbursements for acquisitions made online as laid out in the software program certificate - please testimonial Section 4 of the Steam Subscriber Agreement for additional information. We can make an exemption for pre - gotten video games if the demand is obtained before the release day.

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2019-05-08 06:17:02
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Edit : Note that Steam's plan has actually transformed on this, please see various other solutions.

Not usually, per their agreement : "ALL STEAM FEES ARE PAYABLE IN ADVANCE AND ARE NOT REFUNDABLE IN WHOLE OR IN PART."

Nonetheless, it is feasible in unique conditions to terminate an order. I took care of to undo a preorder of a video game that took place sale the day after I preordered it. I spoke to consumer assistance, and also given that I really did not in fact get the video game yet (it had not been out), they permitted me to terminate my preorder and also reorder with the list price. I do not remember whether my bank card had actually been billed for the first order, nonetheless.

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2019-05-08 04:09:49
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