Asterisk/TrixBox and Predictive Dialing/Outbound Call Center

Is any person around running anticipating dialers or Call Center type items on Asterisk/Trixbox. I'm seeking vicidial type capability. The most effective means to identify it would certainly be political marketing or advertising and marketing studies.

Additionally, I actually am simply trolling forever or trouble regardless on the item.

As I do not actually have a trouble in itself, this could require to be noted Community Wiki.

Many thanks for the aid

2022-06-07 14:36:03
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Answers: 2

We make use of Vicidial for as high as 220 seats at once with a multi - web server Asterisk arrangement. It executes quite possibly. We have in - residence designers that do the modification of the CRM, etc for us so it is additionally really set you back - reliable.

You can speak to a professional from their webpage:

2022-07-14 00:38:26

We checked into this concerning 18 months earlier. We wound up selecting a various carrier (not Asterisk) yet from memory the selections were primarily rather inadequate, specifically for very tailor-maked settings. And also their user interfaces were all plainly an afterthought made by a person with only standard HTML abilities.

Ultimately we selected a VoIP carrier called Swyx, and afterwards created our very own anticipating dialling code utilizing their considerable and also well recorded ActiveX API (incorporated it right into the Do Not Call register, automated callback demands when telephone calls fell short or mosted likely to addressing equipment, etc).

2022-06-07 14:51:02